Privacy Policy
Last Updated: August 13, 2025
1. Our Commitment to Your Privacy
Welcome to Geeta Holidays Pvt Ltd ("Geeta Holidays," "we," "us," or "our"). This Privacy Policy outlines our firm commitment to protecting the privacy and security of your personal information. It details how we collect, use, disclose, and safeguard your data when you visit our website (www.geetaholidays.com), engage with our services, or otherwise interact with us. By using our website and services, you acknowledge and agree to the terms of this policy and consent to the collection and use of your information as described herein.
2. Information We Collect
To provide our specialized travel services, we may collect and process various types of information, which you voluntarily provide to us:
- Personal Identification Data: Full name, email address, phone number, physical address, date of birth, and gender.
- Travel and Booking Data: Passport details (including number, issuance, and expiry dates), visa information, travel dates, destination preferences, flight and hotel details, dietary restrictions, emergency contact information, and any other data essential for facilitating your travel arrangements.
- Financial Data: While we do not store full credit card numbers, we may process payment information through secure third-party payment gateways. We may retain transaction identifiers and summaries for accounting purposes.
- Communications Data: We retain records of all correspondence and communications with you, including emails, form submissions, phone call logs, and messages via platforms like WhatsApp.
- Technical and Usage Data: We automatically collect certain data when you interact with our website, such as your IP address, browser type and version, device information, operating system, and browsing patterns (pages visited, time spent). This is collected via cookies and similar technologies to enhance website functionality and user experience.
3. How We Use Your Information
Your information is used exclusively to deliver and improve our services. The purposes for which we use your data include:
- Service Provision and Fulfillment: To process your bookings, manage itineraries, secure reservations with airlines, hotels, and tour operators, and facilitate visa applications.
- Customer Communication: To respond to your inquiries, provide quotes, send booking confirmations and travel updates, and deliver essential customer support.
- Personalization and Improvement: To analyze user trends and preferences, allowing us to enhance our website, develop new travel packages, and tailor our recommendations to better suit your interests.
- Marketing and Promotions: With your explicit consent, we may send you promotional materials regarding new packages, exclusive offers, and other travel-related news. You reserve the right to opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.
- Legal and Security Compliance: To prevent fraud, protect our legal rights, and comply with applicable laws, regulations, or legal processes.
4. Disclosure and Sharing of Information
We do not sell, rent, or trade your personal information. However, to fulfill our contractual obligations to you, we must share your information with a network of trusted third-party service providers. This includes:
- Travel Principals: Airlines, hotels, cruise lines, tour operators, and transport companies who require your details to confirm your bookings.
- Service Facilitators: Visa processing agents, consulates, and local ground handling partners who execute services on our behalf at your destination.
- Legal Authorities: We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to protect our rights, property, or the safety of our clients or the public.
We share only the minimum information necessary for these third parties to perform their designated functions. While we contractually require them to protect your data, we are not responsible for the privacy practices of these external entities.
5. Data Security and Retention
We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality, analyze traffic, and personalize your experience. We may also use cookies for retargeting, which allows us to display relevant advertisements for Geeta Holidays on other websites. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Your Rights and Choices
Subject to applicable law, you have certain rights regarding your personal data. You may request access to, correction of, or deletion of your personal data. You also have the right to withdraw consent for marketing communications at any time. To exercise these rights, please contact us. We reserve the right to verify your identity before processing such requests, which may be subject to legal and contractual restrictions.
8. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising out of it shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Sonepat, Haryana, to resolve any legal matter arising from this policy.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new policy.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Geeta Holidays Pvt Ltd
Address: SCO 8, High Street, Eldeco County, Sonepat, Haryana 131001
Email: info@geetaholidays.com
Phone: +91 98 5220 5220